Order & Shipping

Q - Can I make changes to or cancel my order?

As soon as your order has been accepted, we immediately begin processing to get it to you as soon as possible. Unfortunately, this means that we are unable to make any changes to orders once placed.

Please make sure all your details are correct before checking out!

Q - What is your return policy?

Our policy is that we are happy to accept returns on both new and gently used products within 30 days of the delivery date for a refund to your original payment method or a store credit to use for future purchases. Returns will exclude the amount of outbound shipping costs and any return label fees. Return shipping is at the expense of the customer.

To initiate your return, visit our Returns Center.

If you are unhappy with any of our sets, please reach out to info@cosmic-beauty.net   for next steps.

Q - Can I exchange a product?

We do not offer direct exchanges on any of our products. You can return the product instead of exchange if the product didn't work!

Q - How can I make an international return?

To initiate an international return, please start your process here by entering the email address you used on the original purchase. Follow the steps and once complete, please ship your items to the address displayed. At this time we do not offer exchanges on international orders and any shipping costs are the responsibility of the purchaser.